IT Leadership And Management Strategy

Course Overview

Course Introduction

There is not a single thing that businesses can do without the involvement of IT. Mike Benson, EVP CIO for DIRECTV Inc., talks about the critical relationship between the CIO and the CEO of a company and why it is important for the success of a company that they have a good working relationship. He discusses different ways in which innovation and creativity can be encouraged in an organization. 
Benson discusses projects undertaken by his IT department at DIRECTV that helped grow business and improved overall work efficiency, including a decision engine that helps call centers respond to customers. He discusses the issue of involving the direct sales organization using multiple applications to make a sale.

Who Should Attend

  • CIOs
  • IT Professionals
  • Managers


Course Methodology

This self-paced e-learning course is based on an exclusive interview with Mike Benson, CIO DIRECTV.

Learning Objectives

  • How to adapt to new technologies
  • Understanding IT talent management and its challenges
  • Understanding the role of a CIO and the relationship between CIO and CEO
  • IT connection in business
  • Relation between IT and business revenue
  • Importance of fostering innovation

Course Modules

  • The Leader
    • Role Of The CIO
    • Relationship Between CIO And CEO
  • Business Perspective And IT
    • Role Of IT In Business
    • IT And Business Revenue
    • Case Study
  • Adapting To New Technologies
    • Fostering Innovation
  • IT Talent Management And Challenge
    • Developing The Right Capabilities
    • Hiring The Best Talent
    • Building A Team Culture
    • IT Challenges And Solutions
  • Category
    IT Operations and Leadership
  • Skills Level
  • Duration
    24 min
  • Competencies
    Support Business Operations

Course Experts

Mike Benson's picture
Mike Benson CIO - DIRECTV