Course Overview
Course Introduction
In today’s digital environment, mass personalization has become a standard expectation among learners.This course offers best practices around customizing learning for a good learner experience and catering effectively to the quest of delivering an individualized learning and development experience for a global workforce that is diverse in culture and learning needs.
Some of the topics covered in the course include: Benefits Of Multi-Domain Skillsets; Deaing With Overload Of Information As A Challenge; Meeting Consumer Expectations; Using A Flexible Framework; Designing For Humans; Creating Leadership Programs To Meet Internal Customer Needs; Building Personalized Development Program.
Who Should Attend
- CLO
- CXO
- Learning And Development Professionals
- HR Directors
- Training Managers
Course Methodology
This course is based on a session by Amy Powell, VP of Global Leadership & Associate Development, ADP, from the CLO Insight Summit 2017 by Sarder TV and Future Workplace.
Learning Objectives
- Understand the approach to drive learning within the organization
- Explain the challenges in driving learning
- Understand the concept of mass customization of learning
- Understand the alignment of customer centricity in learning customization
Course Modules
- Driving Learning
- Benefits Of Multi-Domain Skillsets
- Dealing With Overload Of Information As A Challenge
- Mass customization-Need, Framework & Design
- Meeting Consumer Expectations
- Using A Flexible Framework
- Designing For Humans
- Customer-Centric Learning Customization
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Creating Leadership Programs To Meet Internal Customer Needs
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Building Personalized Development Program
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- CategoryCLO Insight Summit
- Duration20 min
- CompetenciesDriving Learning CultureCustomising LearningDeveloping Leadership
Course Experts
